Open to new opportunities · Bangalore, India

Turning ambiguity into shipped roadmaps.

I'm Riya Karan, a Technical Product Owner / Scrum Master building enterprise platforms where engineering, business, and AI actually meet in the backlog.

See my journeyGet in touch
Riya Karan smiling on a balcony overlooking Bangalore
Product StrategyAgile DeliveryAI-Augmented PMStakeholder ManagementRoadmappingScrum Mastery
About

Product ownership, with an engineer's instincts.

CSPO-certified Technical Product Owner with 5+ years across B2B enterprise and BFSI platforms, driving OKR-aligned roadmaps end to end. I translate analytics, KPIs, and client feedback into prioritized backlogs, owning epics, user stories, and acceptance criteria across the agile lifecycle — with a strong cross-functional partnership across TPMs, engineering, and business stakeholders, and a growing edge in AI-augmented product development.

Off the clock, I prototype agentic workflows with Claude Code to validate early-stage business concepts.

Based in
Bangalore, India
Certified
CSPO · Azure Fundamentals
Focus
B2B enterprise & BFSI
5+
Years in product & delivery
83%
Response time cut, 30s → 5s
70%
Lift in customer satisfaction
50%
Team efficiency gain from AI agents
12
Engineers led (BE / FE / QA / DevOps)
9
Mobility service lines supported
Career Journey

Five years, one company, an increasingly wide remit.

From backend delivery on payments infrastructure to owning the most critical module on an enterprise mobility platform — here's the path.

  1. Senior Associate Consultant

    Oct 2024 — Present

    Infosys · Product Owner & Scrum Master · Questionnaire Module, EY Mobility Platform

    • Own the Questionnaire module as PO and Scrum Master — the platform's most critical capability across 9 mobility service lines.
    • Cut response time 83% (30s → 5s) on the module's North Star metric through an ADR-backed architecture redesign.
    • Lifted customer satisfaction 70% by redesigning the Questionnaire UI into a cleaner tabular layout with UX.
    • Delivered 20% above planned quarterly capacity by restructuring sprint planning around AI adoption.
    • Built Copilot agents on Azure DevOps via MCP that auto-generate acceptance docs and quality reports, lifting the scrum team's efficiency 50%.
    • Won the AIxellerate hackathon for a Copilot-generated roadmap and backlog for a revenue-projection tool.

  2. Associate Consultant

    Jul 2023 — Sep 2024

    Infosys · Business Analyst · EYMP Platform, Global One Tax Migration

    • Drove a time-critical RBAC security remediation for an InfoSec High finding, enabling customer success to renew contracts with 5 clients.
    • Owned quarterly PI planning through the Global One tax migration phase, sequencing scope against team capacity.
    • Owned the product backlog across document management, user management, settings, and export-import capabilities.
    • Cut DTU consumption by converting Entity Framework queries to stored procedures; led the ST-to-MT migration.

  3. Senior System Engineer

    Jul 2022 — Jun 2023

    Infosys · Business Analyst · C360 Customer Data Platform

    • Planned the JIRA backlog for C360's dashboard capability, giving a consolidated view of customer data across banking systems.
    • Owned partner system integration requirements end to end.
    • Facilitated scrum ceremonies across the delivery cycle to keep planned items on schedule.

  4. System Engineer

    Apr 2021 — Jun 2021

    Infosys · Backend Developer · Payments, Client: American Express

    • Extended payment eligibility and clearance services with new validation rules and RESTful downstream integrations.
    • Remediated the Apache Log4j vulnerability across the payments service and supported a DB2 upgrade.
    • Held downstream service reliability in production.

  5. System Engineer Trainee

    Jan 2021 — Mar 2021

    Infosys · Full-Stack Developer Trainee · Travel Planning Application

    • Built REST APIs for booking, authentication, and trip management on React, Node.js, and MongoDB.
    • Implemented CI/CD pipelines with Jenkins.
Toolkit

What I bring to the table.

A blend built for enterprise delivery: strategy and stakeholder craft on one side, data and platform fluency on the other.

AI-Augmented Product Development

LLM sub-agentsAI prototypingPrompt engineering

Product Strategy & Roadmapping

Backlog prioritizationPI planningOKR alignment

Stakeholder & Client Management

Enterprise client discoveryCross-functional alignment

Agile Delivery

ScrumSAFeQuarter & sprint planningCapacity planningBacklog grooming

Data & Analytics

SQLPower BIMixpanelKPI trackingFunnel analysis

API & Platform Integration

REST APIsMicroservicesPostman

UX & Prototyping

FigmaB2B UX

Tools

JIRAConfluenceAzure DevOps

Domain

B2B Professional ServicesTax & ComplianceMobility

Education

B.Tech, Computer Science

Government College of Engineering and Ceramic Technology, Kolkata

Jul 2020 · DGPA 8.9

Certifications

  • Certified Scrum Product Owner

    Scrum Alliance

  • Microsoft Certified: Azure Fundamentals

    Microsoft

Portfolio

Deep-dive case studies — landing soon.

A full breakdown of the roadmaps, metrics, and delivery decisions behind the highlights above is in the works.

Visit portfolio site
Case studyIn progress

Cutting a North Star metric 83% with an ADR-backed rebuild

Case studyIn progress

Standing up Copilot agents that cut scrum overhead in half

Write-upDrafting

Prioritizing a B2B backlog with WSJF, live client feedback loops

Contact

Let's build the next roadmap together.

Open to product, program, and delivery leadership conversations. The fastest way to reach me is email.

riyakaran.rk@gmail.comLinkedInDownload Resume
© 2026 Riya Karan. Built with Next.js.Bangalore, India